Frequently Asked Questions


Q: What type of services do you provide?

We deal with all things vending machines! This includes, vending machine rental and sales, full-service vending, product listing, vending products wholesale e.t.c. Any ideas just ask us at info@freshup.com.hk

Q: Do you service any notable clients?

Yes! We provide our vending machine services to the HKSAR Government agencies; Major HK educational institutions such as universities; and other corporate clients such as JP Morgan, Deloitte, KPMG e.t.c.

For our list of clients, please visit the following page.

Q: Do you sell machines with large touch screens?

Yes! We have a wide range of machines with touch screens, ranging from 7 inch to 50 inch full screen machines!

For our full list of machines, please visit the following page.

Q: What can we sell on a smart vending console?

The possibilities are endless! Aside from hundreds of regular items you find on vending machines (e.g. beverages, snacks, lifestyle products, toys, beauty products), we have previously collaborated with brands to deploy customised machines for events and promotions.

We are always open to requests, feel free to get in touch if you have unique use case scenarios which we would be happy to help implementing!

Q: Can I sell my own products?

Yes! However, there are certain restrictions to the dimensions of your product. Please contact us at sales@freshup.com.hk for product testing!

Q: Do you ship overseas?

We do! For any inquiries please contact us at sales@freshup.com.hk for further details.

Q: Does it require any retail experience?

Nope. Our 1-stop service team has extensive experience and will be happy to help troubleshoot & streamline any operational needs or problems you may encounter!

Q: I have a space, but I don’t want to rent or own a machine/ I have an idea for your vending machines. What can I do?

Please get in touch with our service representatives!

Address

9A Eastern Industrial Building,
42-50 Kwai Ting Road,
Kwai Fong

General Enquiries

info@freshup.com.hk

Business Enquiries

sales@freshup.com.hk

Marketing Enquiries

freshupadvertising@guruonline.com.hk

Call Us

+852 2907 4599